Service Uptime Guarantee in Shared Hosting
All our shared hosting packages come with a 99.9% service uptime warranty. We are able to achieve that by using a revolutionary cloud hosting platform in which every service (files, email messages, databases, and so on.) has its own group of servers. We don't run everything on one server as most providers do, so we have basically eliminated the downtime of any service and even in peak times we can balance the load between servers for the greatest possible performance of your sites. If one web server fails, the other ones in the cluster will take over to provide continuous functioning of the web sites. To avoid infrastructural difficulties, our web server facilities use powerful diesel backup generators and several independent Internet providers as to make certain that website visitors will be able to reach your websites no matter what. We also have a team of expert admins overseeing the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server plans offer a 99.9% uptime warranty. As a matter of fact, you won't detect any downtime or service disturbances at all because of the fact that we use a cutting edge cloud platform and rather than handling everything on one server as most providers do, we have separate clusters of servers that control each and every service - files, emails, CP, databases, and so forth. We've got a customized load-balancing system, so our web hosting service is much more stable compared with what you would usually find on the market. To ensure that nothing will disturb the work of your Internet sites, our server facilities have diesel powered backup generators and a number of different Internet providers. We have software and hardware firewalls to stop DDoS attacks and administrators keeping track of the servers 24/7 to tackle any software issue that may appear.
Service Uptime Guarantee in Dedicated Servers Hosting
Our dedicated plans come with a 99.9% server and network uptime guarantee and maintenance procedures are part of the other .01% of the time. We test each and every server carefully before we hand it over to the client and we work with new hardware components to prevent any chance of hardware issues. Any unexpected software troubles can be resolved right away by our system administrators as they keep tabs on all servers 24/7. In order to avoid infrastructural problems, our data center facility in downtown Chicago employs powerful diesel backup generators, while the connection to the web servers is guaranteed by redundant fiber lines from various backbone Internet providers. To be on the safe side, we have software and hardware firewalls, so even if your Internet sites are flooded, we can react quickly and filter the unwanted traffic before it reaches your dedicated server and interferes with the proper functioning of your Internet sites.