1 hour ticket response
Our team of support engineers is specialized in giving prompt answers to all your queries. We’ll review your customer support ticket the moment it’s been delivered and will reply with a solution to the problem within maximum 1 hour after the support ticket submission. In fact, our average support ticket response time is 20 minutes.
A Top–Quality Help Desk Support Service
Our customer care staff members possess enormous experience in the Linux shared hosting packages field and are professional enough to offer a quick answer to your problem. If, however, the situation at hand is not within the competency of a technical support engineer, the ticket will be sent to a developer or administrator for further investigation.
An Easy–to–Navigate Help Section
In the Website Control Panel you’ll find an easy–to–browse Help section where you can find quick suggestions on how to use our services. You can get the answers to your queries in the F.A.Q. repository, find more details in the web hosting account management articles or check out the instructional video tutorials.