Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Website Control Panel you can find an exhaustive Help Center section offering multiple instructional articles and frequently asked questions. They are contributed by our support team of skilled techs. Simply type in your question and our clever system will return the best answer.

  • Top quality support service

  • Educational Video Clips

  • If you’d like to watch how an action is performed or how an issue is settled, rather than just reading about it, take a look at our selection of instructional video tutorials. They address various topics and will help you quickly learn how to work with our Website Control Panel.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7x365 customer support service and a 1–hour ticket response guarantee. Our professional customer service technicians will be online for you 24x7 to reply to your inquiries and to resolve any issue that you could stumble upon. Simply open a tech support ticket from the Help Center and we will reply quicker than you can say Jack Robinson.